Management Trainings

SMART HR provides Supervisory and Management Trainings
designed to develop the skill sets of new, as well as seasoned,
members of management. Below is a brief description of
some of the trainings currently being offered.
To learn more, click on the title.

Conducting an interview is much more complicated today than
in the past! Asking what may seem like a harmless, innocent
question can entangle you in a lawsuit! If you are responsible for
conducting interviews and/or making hiring decisions, you will
not want to miss this training! Participants will learn how to avoid
legal pitfalls during the interview process, as well as, how to

In today's environment, it is more important than ever to be aware of the legal ramifications involved in
your day to day business operations. A general overview of various employment related laws will be
presented and discussed, including identifying who is required to comply with the law and what
penalties exist for non-compliance.

The skills necessary for a Manager/Supervisor are quite different than those of a salesperson, technician,
administrator, etc., and are NOT inherent. Too often, when a position becomes available, companies, in an
attempt to promote from within, will simply promote their highest performing salesperson, technician,
administrator, etc., without providing the necessary training and/or skill sets to be successful in the new
position. This training is designed to help individuals develop those skill sets vital to becoming a
successful Supervisor or Manager.

As a Supervisor or Manager do you struggle to get your team members to meet assigned deadlines? Do
you find yourself spending more time defending your staff, as opposed to holding them accountable for
their actions - or lack of actions? Do you hesitate to address issues thinking (hoping) that the issue will
eventually resolve itself? Are you uncomfortable confronting poor performance or inappropriate behavior?
If these statements sound familiar, this is a training you will definitely want to attend!

develop questions based on behavioral interviewing techniques. These techniques are designed to
identify those individuals who do, and DO NOT possess the necessary skill sets to be successful in the
position.