Assessments

SMART HR has CPP, Inc., qualified providers of
various assessments used to assist organizations with
management development, team building,
organizational development, communication, and
conflict management. Assessments available include,
but are not limited to:

Thomas Kilmann Conflict Mode Instrument™ and Interpretive Report - explains conflict
behaviors in five (5) easy-to-understand modes - competing, collaborating, compromising,
avoiding, and accommodating; identifies an individual's "preferred mode" for handling conflict;
and provides information on the most appropriate use for each conflict handling mode.

CPI 260™ Coaching Report for Leaders - provides results for eighteen (18) leadership
characteristics, organized into five (5) core performance areas; identifies strengths and
weaknesses; identifies target areas for development; includes suggested next steps to help
individuals advance as leaders; and compares individuals score with over 5,600 managers and
executives.

Leadership Report Using FIRO-B™ and MBTI™ - provides a snapshot of an individual's
leadership style; relates leadership style to interpersonal relationships, teams and
organizational cultures; identifies an individuals strengths and challenges in dealing with change
and stress; and offers an action plan for personal development.

MBTI™ Team Report - helps to develop cooperative and productive teams; describes the
strengths and weaknesses of the team; compares the team problem solving style and preferred
use of time with those of individual team members; and includes personalized action plans to
improve effectiveness of the team and individual members.

MBTI™ Interpretive Report for Organizations -
used for leadership development and team
building; explains communication and problem
solving styles; and provides personalized
suggestions for development.

Assessments

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